The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from TrueFog, USA - The Industy Standard for 25 Years! to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to TrueFog, USA - The Industy Standard for 25 Years! shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    TrueFog, USA
    18605 Sagebrush Trail
    Desert Hot Springs, CA 92241
    Delivery shall be deemed to have been made by You to TrueFog, USA - The Industy Standard for 25 Years! five (5) days after the date sent.


  • Copyright
  • All content appearing on this Web site is the property of:

    TrueFog, USA - The Industy Standard for 25 Years!
    TrueFog, USA
    18605 Sagebrush Trail
    Desert Hot Springs, CA 92241
    Copyright © 2007-2010 TrueFog, USA - The Industy Standard for 25 Years!. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2007-2010 TrueFog, USA - The Industy Standard for 25 Years!. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by TrueFog, USA - The Industy Standard for 25 Years!. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of TrueFog, USA - The Industy Standard for 25 Years! or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. TrueFog, USA - The Industy Standard for 25 Years! and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if TrueFog, USA - The Industy Standard for 25 Years! believes that customer conduct violates applicable law or is harmful to the interests of TrueFog, USA - The Industy Standard for 25 Years! and its subsidiaries.


  • Privacy Policy
  • TrueFog, USA - The Industy Standard for 25 Years! use of personal information that you may submit to TrueFog, USA - The Industy Standard for 25 Years! through this Web site is governed by the TrueFog, USA - The Industy Standard for 25 Years! Privacy Policy.


  • Consumer Agreement
  • THANK YOU: We are truly grateful for your interest in TrueFog USA. We have been the leading US manufacturer of industrial quality fogging systems and component parts for more than 25 years. To answer the most frequently asked questions, we have created a very in-depth web site. Please be sure to read completely, the detailed information about our company and products at our web site: www.truefog.com and our online store at http://shop.truefog.com/main.sc QUALITY / EXPERIENCE: We believe that there is no substitute for quality or safety when it comes to high-pressure hydraulic machinery. Our component parts are made to United States Military specifications. In 25 years, we have sold and installed more quality fog and misting systems than any other company in the world. PRODUCTS: TrueFog USA offers engineering, design and production services to all customers including OEM's, distributors, dealers and end users. We require only basic information about your particular project to provide a detailed quotation and design concept. PAYMENTS AND ACCEPTANCE: List pricing is structured to be competitive small volume net, and may be considerably lower than the manufacturer's suggested list prices. We reserve the right to adjust pricing without notice. Payment with order. We do accept ALL MAJOR credit cards. We do not allow open accounts or CODS. All orders are delivered after receipt of funds in cash, check, or (TT) electronic funds wire transfer. Banking information for (TT) electronic funds (wire) transfer will be sent to you upon request. DELIVERY: Allow 10-15 days for delivery (U.S.), 15-20 days for international deliveries of component parts and allow up to 20 days for complete systems after receipt of funds. The customer pays all shipping charges. To expedite your shipment and to keep shipping costs to a minimum, we recommend the customer provide TrueFog, USA with you UPS account number so that shipments can be sent freight collect and billed to your account. You can open an account on-line at http://www.ups.com SAMPLES AND PRINTED LITERATURE: All PRINTED LITERATURE IS AVAILABLE FREE OF CHARGE, PRINTED FROM THE WORLD WIDE WEB AT www.truefog.com. Printed Literature is not available any other way. We do not provide FREE samples of our products. Minimum purchases apply to some products. Prices can be found in the online store of our web site or you may (Download Printable Catalog. ENGINEERING AND DESIGN: TrueFog USA offers engineering, design and production services to all customers including OEM's, Distributors, Dealers and end users. We require only basic information about your particular project to provide a detailed quotation and design concept. For greenhouse design assistance, complete the design form on our web site at www.truefog.com/greenhsedesign.html and fax or e-mail it to our sales office. sales@truefog.com WARRANTEE AND QUALITY ASSURANCE: All complete systems and component parts are warranted for a period of 90 days. (Ask for written warrantee statement) TrueFog, U.S.A. - Mailing and Business Location Address: TrueFog, USA - Industrial Humidification Systems P.O. Box 2865 410 East Fairway Boulevard Big Bear City, CA 92314-2865 Phone (909) 584-4360 - Fax (909) 584-4370 E-mail: sales@truefog.com Web site: www.truefog.com If you have important questions or if you would like to place an order, you may call at anytime, at: phone (909) 584-4360 - fax (909) 584-4370


  • Shipping & Delivery
  • Shipping may be and additional charge.


  • Sales Tax
  • Sales Tax May be added to orders shipped to California.


  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. TrueFog, USA - The Industy Standard for 25 Years! makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. TrueFog, USA - The Industy Standard for 25 Years! SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL TrueFog, USA - The Industy Standard for 25 Years! BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by TrueFog, USA - The Industy Standard for 25 Years!.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. TrueFog, USA - The Industy Standard for 25 Years! is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not TrueFog, USA - The Industy Standard for 25 Years!.

    The inclusion of material on this server does not imply any endorsement by TrueFog, USA - The Industy Standard for 25 Years!, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although TrueFog, USA - The Industy Standard for 25 Years! tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). TrueFog, USA - The Industy Standard for 25 Years! reserves the right to change its payment procedures at any time without prior notice to you. WE do not accept returns accept when approved in writting by TrueFog, USA.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.


  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. TrueFog, USA - The Industy Standard for 25 Years! and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of TrueFog, USA - The Industy Standard for 25 Years! shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and TrueFog, USA - The Industy Standard for 25 Years! with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and TrueFog, USA - The Industy Standard for 25 Years! with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by TrueFog, USA - The Industy Standard for 25 Years!. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.